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FAQs

• Who is Axos Bank?

  

  We are a technology-driven online bank that offers a wide variety of checking accounts, savings accounts, loans, and business financing. Since 2000, we’ve worked hard to free customers from the limitations of traditional banks. Learn More

• How is Axos different than other banks?

  

  As one of the first online banks in the United States, we pioneered the idea that customers could manage their hard-earned money without paying the big banks’ exorbitant fees.

  Since our founding in 2000, we have continued to add affordable services that support our customers’ holistic, financial wellness. As a publicly traded company (NYSE: AX) with over 1,000 employees across the country, we have the necessary foundation to support each of your financial needs.

• Why should I get an online bank account?

  

  If you’re tired of traditional banks’ high fees and hidden costs, online accounts are a great alternative.

  As an online bank, we have lower operating costs – this means that we don’t need to charge you for features that other banks call “perks.” This means little to no fees, higher interest rates, and a suite of digital tools that make money management more simple. And, because we’re backed by the FDIC, you can rest assured that your money is safe with us.

• Are online banks safe?

  

  In short, yes! We practice the highest security protocols and monitor accounts regularly for potential fraud. Your money is also insured by the FDIC for $250,000 per depositor.

• How do I open an account?

  

  Take a closer look at our accounts here. When you’re ready, select Open an Account.

• Which ATMs can I use?

  

  You can use any ATM, nationwide. For a list of ATM locations, use our ATM Locator. Essential Checking, Rewards Checking, and CashBack Checking customers also receive unlimited reimbursements of all domestic ATM fees.

• Where can I find account disclosures?

  

  Take a look at our disclosures page.