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Tax Return Information

If you have questions about your tax refund, please contact the IRS at (800) 829-1040 or call H&R Block at (800) HRBLOCK.

H&R Block offers check verification. The phone number for check verification is printed on the front of the check: (877) 210-9305.

Alternatively, you can contact an H&R Block agent that can verbally verify the check at (800) HRBLOCK or (800) 472-5625.

We do not hold money from tax returns. We invite you to check your tax refund’s delivery date and the status of your return at https://www.irs.gov/Refunds

An H&R Block agent can also identify when you will receive your tax return. You can call them at (800) HRBLOCK or (800) 472-5625.

The account information must be updated by H&R Block. Your refund will be sent again after the account information has been successfully updated. To update your account information, contact an H&R Block agent at (800) HRBLOCK or (800) 472-5625.The H&R Block agent will ensure you receive your refund in a timely manner.

Because you filed your return with H&R Block, you must contact an H&R Block agent to identify when you will receive your tax return. You may reach an H&R Block agent at (800)HRBLOCK or (800)472-5625 .

Alternatively, you can check the status of your return electronically on H&R Block’s website at https://www.hrblock.com/taxes/doing_my_taxes/check_status.html

Finally, you can check the status of your return electronically on the IRS’s website at https://www.irs.gov/Refunds.

The amount of your refund might be reduced due to processing fees, IRS deductions, or IRS errors. An H&R Block agent can explain why the amount of your refund is less than the amount specified on your return. To reach an H&R Block agent, call (800) HRBLOCK or (800) 472-5625.

To register for online banking:


  1. Visit www.axosbank.com
  2. Click on the "Sign In" button
  3. Click on the “Account Login” link.
  4. Click on the “Register” tab.

During new user registration, you will be asked to create a username and password. You will also set up your enhanced security features, which will confirm your identity if you forget your password or log in using a different computer, tablet, or mobile device.

As a paperless organization, we encourage our customers to receive electronic statements (e-statements). With an e-statement, you can track your transaction history, statements, and check images for up to 2 years at no cost.

When you register for online banking, you will sign an e-disclosure that will automatically set you up to receive e-statements.

To register for online banking:

  1. Go to axosbank.com
  2. Click the “Sign In” button in the top right corner
  3. Click “Account Login”
  4. Click the on the “Register” tab
  5. Follow the steps to register for an online banking account.

To view your e-statements (after registration):

  1. Log into online banking
  2. Select the account for which you would like to view statements
  3. Select the “Statements” tab at the top of your screen
  4. Choose the month you would like to view

As a paperless organization, we encourage our customers to sign up for free electronic statements (e-statements). However, if you prefer to receive paper statements, our fees are listed below: Paper statement fees:

  • Traditional IRA and Roth IRA Savings Accounts - $10.00
  • Easy Savings Accounts - $5.00
  • Certificates of Deposit - $5.00 

If you do not recognize a transaction on your bank’s account statement, please contact your bank directly to dispute the transaction as unauthorized.

Deposit should be mailed to:

For Easy Savings For IRAs/Roths
Axos Bank
Deposit Servicing
PO Box 509127
San Diego, CA 92150-9948
Axos Bank
Retirement Services
PO Box 509127
San Diego, CA 92150-9948

Please make any checks payable to yourself (not to Axos Bank).

We are a technology-driven online bank that offers a wide variety of checking accounts, savings accounts, loans, and business financing. Since 2000, we have helped customers get the most value from their money.

By combining human insight with digital expertise, we offer customers lower fees, higher savings, and smarter banking technology. Take a look at our bank accounts here.

Axos Bank offers an array of best-in-class products and services, including online banking, mobile banking, and award-winning checking accounts. You can explore our products and services on our website at www.axosbank.com.

Because we are a digital bank, you can access all of your banking features wherever you have an internet connection. This means you can bank at home, your office, or around the world using your mobile device.

Our Customer Service Agents are also available toll-free at 1-888-502-2967. You can reach a Customer Service Agent 24/7 except during Thanksgiving and Christmas Day.